Lindley Mills, Inc. is an organic specialty flour mill and mix manufacturer based in central North Carolina. We serve bakers, processors, distributors, and restaurants locally and nationwide.
Commitment to Quality
Lindley Mills' mission and passion is to provide the best organic flour to our customers. Our milling approach is a blend of tradition, technology, and cutting-edge innovation. This is what sets Lindley Mills' organic flours apart from the rest, and what continues to fuel our passion for producing some of the highest-quality organic flours in the United States.
Tradition
The Lindley family has been milling organic flour in North Carolina for over 40 years. Our mill is located at the original site of the 1755 water mill built by Pennsylvania Quaker and settler Thomas Lindley. Today, ninth and tenth-generation Lindleys still run Lindley Mills, inspired to continue the tradition of milling real, organic, non-GMO flour—the same way our ancestors did centuries ago.
Technology
Our milling capabilities include different granulations and extraction rates of wheats, rye, spelt, corn, and other grains. 40 years of organic milling have gifted us with a dedicated group of growers from all across the United States. Our ability to source the highest quality wheat from diverse geographical regions allows our organic flours to be consistent and performance-driven.
Innovation
Our rich background in specialty milling and product development, backed by our state-of-the-art laboratory and third party testing, enables us to provide our customers with ingredients for a competitive edge. Lindley Mills' artisan-quality flours deliver superior flavor and performance to other commercially-produced flours on the market. Our innovative process for sprouting whole grains led to the development of Super Sprout™ Sprouted Whole Grain Wheat Flour, a shelf-stable sprouted whole grain flour with enhanced nutrition, and a well-rounded taste.
Sustainability
All of our organics are certified by Oregon Tilth and Kosher products are certified by OK Labs. We are BRC (British Retail Consortium) and Global Food Safety Certified. All certified organic grains are also non-GMO. We are supporters and members of the Bread Baker's Guild of America.
North Carolina bread flour: As part of our ongoing commitment to support local farmers, we have been working with several North Carolina organic farmers to grow hard red winter wheat varieties bred to adapt to North Carolina's climate. The 100% organic hard red winter wheat variety has produced the yields that farmers look for as well as the protein quality that professional bakers desire.
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
1) To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
2) To improve our website in order to better serve you.
3) To allow us to better service you in responding to your customer service requests.
4) To quickly process your transactions.
5) To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third-party links
We do not include or offer third-party products or services on our website.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
Remarketing with Google AdSense
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting Out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
On our Privacy Policy Page
Users are able to change their personal information:
By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in-site notification
ï Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.lindleymills.com
7763 Lindley Mill Road
Graham, North Carolina 27253
United States
This email address is being protected from spambots. You need JavaScript enabled to view it.
336-376-3916
Last Edited on 2016-03-16
In General
Lindley Mills (www.lindleymills.com) owns and operates this Website. This document governs your relationship with www.lindleymills.com. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lindleymills.com. Lindleymills.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found here. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.lindleymills.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lindleymills.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.lindleymills.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with www.lindleymills.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Lindleymills.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.lindleymills.com or may in some cases be a third party. Where a contract is made with a third party www.lindleymills.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a refund.
Cancellations
Lindley Mills will cancel orders by written request when we are able to. Not all orders are able to be cancelled. Orders which have been pulled or shipped are not eligible for cancellation and Lindley Mills reserves the right to refuse refunds for any products which have left our custody. All cancellations must be approved by Lindley Mills and all cancellations are subject to a cancellation fee. Unfortunately our payment provider requires a payment on a transaction basis and we must pay that fee every time a customer changes their mind. Cancellation fees may be up to 4% of your order or $5.00, whichever is higher.
Refusals
If you refuse delivery of any product shipped by Lindley Mills you will not be eligible for a refund unless the package was damaged and evidence is provided for a claim. A customer who decides they no longer want the shipment, or who cancels after the order ships is liable for the cost of the product and shipping and is not eligible for a refund. Customers may be further responsible for any additional fees associated with refused or returned product unless otherwise agreed by Lindley Mills in writing.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email. This is necessary so that we can pay our farmers, millers, and shippers to move your product.
(d) Taxes and Additional Fees
Sales shipped to customers in North Carolina will be subjected to sales tax. Out-of-state customers may have use tax responsibilities in your state of residence.
(e) Shipping and Returns Exchanges
Shipping
Our Guarantee
Our goal, mission, and passion is to provide the best organic flour to our customers. We can't be the biggest, but we can strive to be the best. We stand behind the quality of our products, and want our customers to enjoy all purchases from Lindley Mills! If for any reason you don't, please let us know. Contact Us
Most orders placed before 12 noon EST will be shipped same day (Monday-Friday). We will do everything we can to get your product on its way as quickly as possible. Orders placed after 12 noon EST on Friday, anytime on Saturday, or anytime on Sunday will be processed and shipped on the following business day. If orders are placed on a holiday: including, but not limited to New Yearís Day, Good Friday, Memorial Day, July 4th, Labor Day, Dec 25th and 26th, the order will be processed the following business day.
DUE TO COVID-19 ORDERS ARE SHIPPING ON A LEAD TIME. PLEASE SEE SHOP PAGES FOR UP TO DATE INFORMATION.
Please note that we go by USPS estimates of 2-3 business day shipping times or FedEx 2-5 day shipping times and prefer you check your tracking number for the most up to date package timing. Lindley Mills is not responsible for shipping delays by USPS or FedEx but will try to assist with any shipping issues if possible.
Returns
All sales are final. However, if your item is lost or damaged in transit, we will help support your claim with USPS or FedEx to get a full refund.
In order to be eligible for a refund or exchange, you will need to complete the following steps:
1. Within three (3) business days of arrival at your address, submit your return request along with photographic evidence of damage and a copy of your receipt or purchase order to This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to:
Lindley Mills, Inc.
Attn: E-Commerce
7763 Lindley Mill Road
Graham, NC 27253
2. Once your return request is received and inspected, we will send you an email containing further instructions.
Shipping:
Please contact Lindley Mills prior to returning any damaged or defective items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Lost or Stolen Packages:
Lindley Mills is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Lindley Mills will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.lindleymills.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.lindleymills.com's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lindleymills.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lindleymills.com.
Indemnity
You agree to indemnify, defend and hold harmless www.lindleymills.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Variation
Lindleymills.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lindleymills.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lindleymills.com.
Our Guarantee: Our goal, mission, and passion is to provide the best organic flour to our customers. We can't be the biggest, but we can strive to be the best. We stand behind the quality of our products, and want our customers to enjoy all purchases from Lindley Mills! If for any reason you don't, please let us know. Contact Us.
DUE TO COVID-19 ALL ORDERS ARE SHIPPED ON A LEAD TIME. PLEASE SEE SHOP PAGES FOR MOST UPDATED INFORMATION.
Most orders placed before 12 noon EST will be shipped same day (Monday-Friday). We will do everything we can to get your product on its way as quickly as possible. Orders placed after 12 noon EST on Friday, anytime on Saturday, or anytime on Sunday will be processed and shipped on the following business day. If orders are placed on a holiday: including, but not limited to New Year's Day, Good Friday, Memorial Day, July 4th, Labor Day, Dec 25th and 26th, the order will be processed the following business day.
Please note that we go by USPS's estimates of 2-3 business day shipping times with priority flat rate boxes and prefer you check your tracking number for the most up to date package timing. FedEx shipments are usually 2-5 business days from ship date to delivery. Lindley Mills is not responsible for USPS or FedEx delays but will try to assist with shipping issues when possible.
Returns:
All sales are final. However, if your item is lost or damaged in transit, we will help support your claim with USPS of FedEx to get a full refund.
In order to be eligible for a refund or exchange, you will need to complete the following steps:
1. Within three (3) business days of arrival at your address, submit your return request along with photographic evidence of damage and a copy of your receipt or purchase order to This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to:
Lindley Mills, Inc.
Attn: E-Commerce
7763 Lindley Mill Road
Graham, NC 27253
2. Once your return request is received and inspected, we will send you an email containing further instructions.
Return Shipping:
Please contact Lindley Mills prior to returning any damaged items. Lindley Mills is not responsible for return shipping costs unless agreed to in writing prior to shipment.
Lost or Stolen Packages:
Lindley Mills is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Lindley Mills will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate. The USPS carrier sometimes does not leave a package during bad weather or for other reasons at their discretion which are completely out of the control of Lindley Mills. If you have a missing package that's marked as "delivered" on the tracking, please contact your local post office carrier or FedEx to see if they still have the package. In many cases the 'missing' package will arrive on the next delivery day, especially with prompting.
Packages Marked "Delivered" but not actually delivered:
Lindley Mills is happy to work with Fedex or USPS to file lost claims for items marked delivered, but not actually delivered. However, Fedex and USPS will not honor these claims if they are not filed within 3 days that the package is marked as delivered. Please monitor your tracking information closely and watch for your packages to arrive. If they are marked as delivered, but have not yet arrived, please let us know immediately so we can start a trace and file a claim on your behalf. Claims made more than 3 days after a package is marked as delivered may or may not be honored and replaced.
Please see our complete Terms and Conditions Statement.
Lindley Mills, Inc.
7763 Lindley Mill Road
Graham, NC 27253
(336) 376-6190
We are open 7:30am - 12:00pm and 1:00pm - 4:30pm EST Monday through Friday. Orders placed over the weekend will be processed on the following business day. If you are picking up an order in person at the mill, please call ahead to place your order.
If you have questions regarding the website, your account, or online sales during business hours please give us a call. After hours you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will respond the next business day.
A North Carolina Flour Mill Since 1755
"There was a Lindley's Mill before there was a United States of America." —Joe Lindley, President, Lindley Mills, Inc.
Our mill was established in 1755 by Thomas Lindley at its present location on Cane Creek in Graham, North Carolina. The mill was the site of the Revolutionary War Battle of Lindley’s Mill. The Governor of North Carolina, his cabinet, and approximately 1,000 men were involved. Earlier, British General Lord Cornwallis visited the mill to “purchase” flour for his army.
The Lindley family owned the mill for approximately 100 years before it passed out of family hands. Two hundred and twenty years after its inception, direct descendants of Thomas Lindley began efforts to restore the mill and produce local flour again. For over 40 years, Lindley Mills has been milling organically grown grain and is operated by ninth and tenth-generation Lindleys today.
Lindley Mills' mission and passion is to provide the best organic flour to our customers just as our ancestors would have done more than two centuries ago. Our milling approach is a blend of tradition, technology, and cutting-edge innovation. This is what sets Lindley Mills' organic flours apart from the rest, and what continues to fuel our passion for producing some of the highest-quality organic flours in the United States.
Learn more about the history behind our mill and local community. Read our 235th Anniversary of the Battle of Lindley Mills commemorative blog series at the links below.
A Legacy of Liberty and Compassion: The Battle of Lindley's Mill 235 Years Later >>
Remembering the Early Millers who Shaped Our Local Community >>
The Lindley Legacy: Following in the Footsteps of our Ancestors >>
